1 week ago

Project Manager

Thame 240 - 260 Contract

Job Reference: BBBH36367_1617191769


The ideal candidate will be responsible for planning, coordinating, and implementing large national projects within agreed budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
Contract
Outside IR35
Start : ASAP
End : 1st September
Work from home for the duration - Must be willing to travel to client site and Oxford HO as required to support successful project delivery.
Job Purpose
As an integral part of a busy project delivery team you will be required to deliver nationwide hardware deployment projects to a retail customer base. We are looking for an individual with a strong background in engineer led Hardware and Software deployments preferably EPOS equipment.
Key Areas

  • To undertake the day to day activities within the project delivery environment or your allocated projects
  • Take ownership for every customer interaction, taking personal responsibility to see each project through to a resolution


Key Relationships

  • Internal relationship with manager, peers and wider organisational teams - Procurement/ Warehouse/ Field Engineering/ Finance
  • Relationship with external stakeholders and interaction with supplier/partner stakeholders where relevant


Role Responsibilities

  • Manage and deliver customer projects and solutions
  • Implementation lead in any project specific meetings
  • Working with the project support team in its delivery of both external and internal projects
  • Maintaining good housekeeping with your projects
  • Provide weekly reporting on project delivery
  • Placing orders and co-ordinating communication with 3rd party suppliers, internal teams and customers.
  • Liaising with other teams within the business to drive customer resolution, feedback improvements and maintain a positive and collaborative working environment.
  • Contributing to discussions in a positive and constructive manner in any team meetings and training sessions, representing the department in a positive manner.
  • Deliver exceptional results with an emphasis on a first-time resolution.
  • Manage your workload effectively to ensure timely responses to customers and delivering projects on time.
  • Show business contribution through going the extra mile for the customer, showing willingness and flexibility for the business and contributing towards improvements and projects within the role remit.
  • Assisting with any additional requirements, tasks or requests
  • Responsible for developing a better understanding of our processes, procedures and products to show continuous improvement when reviewed in the team skills matrix.
  • Assisting with the training of your peers within your role remit.
  • Managing the delivery of complex orders as required
  • Use own problem-solving skills to identify and resolve recurring issues
  • Building a positive, fun and customer focused culture.
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