Our Services
Concept Academy
An External Managed Resource that provides capacity to help meet expected call demand, whilst also providing a pool of talent to maintain employed headcount.
Key Benefits
- Reduced cost per engineer per annum
- Introduction of new talent / Trainee Service Engineer for lower level technical fixes in line with hardware becoming commoditized
- Flexibility & ability to react to market changes
- Fixed costs per day
- Potential for cross utilisation during reduced volume period
- Removal of up front recruitment fees
- Reduction in fixed headcount costs
- Reduction in management time expenditure
- Removal of vehicle management
- Outsourced solution while retaining control
What we offer
- Recruitment and vetting of Resource in accordance to requirements and criteria
- Ongoing employment of Resource
- Maintaining resource capacity
- Dedicated HR and Management of Resources
- Provision of vehicles – Caddy to 3.5 tonne
- Fleet management
- Any costs including but not limited to the MOT, replacement and service of the vehicles.
- Van stock management including GIT insurance
- Regular Performance appraisal and management.
Take a look at our Concept Academy partners
